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| Department: | Operations |
| Location: | Marlborough, MA |
| Experience Level: | Associate |
Data Collection Specialist
Company Overview
Communication Technology Services (CTS) is one of the largest integrators and managed service providers in the U.S., specializing in the design, installation, and support of Distributed Antenna Systems (DAS), Small Cell, and 4G/5G Private Wireless Networks.
We are driven by the desire to solve complex customer problems, the excitement of deploying new technologies, and our dedication to delivering advanced wireless solutions as simple, scalable offerings for our customers.
We are seeking a Data Collections Specialist to support our National Team. This role is ideal for candidates who are flexible, hands-on, and eager to travel, as it requires up to 75% National Travel. Candidates may be based anywhere in the U.S., with all travel fully supported by CTS.
Position Summary
The is an entry-level or junior position within the CTS Engineering team,
designed for individuals who are in the process of being trained to take on the full responsibilities of
the role. This position will typically be paired with a System Performance Engineer to accelerate skill
development through hands-on mentorship and field experience.
On-site activities include benchmark data collection, post-deployment data collection, commissioning
activity, and basic troubleshooting. There is a heavy emphasis on rapid learning and assessment of
skills so that the individual can be sent to remote locations and trusted to complete a project
independently.
ESSENTIAL RESPONSIBILITIES
Conduct benchmark walk data collections using SeeHawk Touch platform in accordance with CTS standards and project specifications
Perform proof-of-product walk data collections using LML data collection platform for post-deployment validation
Execute post-deployment data collection activities to verify system performance against design requirements
Participate in commissioning processes alongside the National System Performance Engineering (SPE) team
Perform basic troubleshooting of data collection platforms and field equipment in real-time during deployments
Maintain and care for assigned LML and scanner kits in coordination with the reporting manager and equipment vendor
Submit travel requests and timesheets accurately and on time in compliance with CTS administrative procedures
Recognize and report anomalies in walk data KPIs, DAS alarms, and related performance indicators
Support senior SPEs in commissioning activities including signal readings and RF measurements
Travel to remote project sites independently as competency is demonstrated, completing data collection assignments without on-site supervision
JOB REQUIREMENTS
Education & Experience
High school diploma or GED required; Associate’s degree in Electronics,
Telecommunications, IT, or a related technical field preferred
0–2 years of experience in a technical or field-based role; prior internship or coursework in RF, wireless, or networking is a plus
Valid driver’s license with a clean driving record and the ability to travel extensively (up to75% or more)
Technical Skills
Basic understanding of wireless communication concepts (cellular, Wi-Fi, RF signal
propagation) or demonstrated aptitude to learn quickly
Comfort with technology platforms, software tools, and data collection instruments;willingness to master SeeHawk Touch and LML platforms
Familiarity with or ability to learn RF metrics including signal strength (RSRP), signal quality
(RSRQ/SINR), and interference measurements
Basic math proficiency with the ability to develop working knowledge of RF mathematics as applied to walk data and commissioning
Ability to understand signal architecture concepts for LTE, NR (5G), and Public Safetysystems through structured training
Professional Competencies
Strong learning agility — must demonstrate the ability to rapidly absorb new technicalconcepts and apply them in the field under time pressure
High degree of self-motivation and accountability; must be capable of working independently at remote sites after initial training period
Detail-oriented with strong organizational skills; data collection requires precision andconsistent adherence to established workflows
Effective communication skills for coordinating with SPE team members, project managers,and administrative staff
Problem-solving mindset with the ability to troubleshoot equipment and software issues in the field without immediate on-site support
Professional demeanor representing CTS at client sites; commitment to CTS values of respect, integrity, and excellence
Physical & Work Environment Requirements
Ability to walk, stand, and carry equipment (up to 30 lbs) for extended periods during walk data collections in various building environments
Willingness to work in active construction sites, mechanical rooms, rooftops, and otherindustrial environments as required by project needs
Flexibility to travel on short notice and work variable hours including occasional weekends
based on project schedules
Comfort working at heights and in confined spaces as dictated by in-building wireless infrastructure locations
Willingness to perform telecom installation and QOI testing job duties if required.